Terms of Service
Last updated: April 4, 2026
1. Acceptance of Terms
By accessing or using any Galen Health product or service (“Services”), you agree to be bound by these Terms of Service. If you do not agree, do not use the Services.
2. Description of Services
Galen Health offers AI-driven cancer research and information tools, including a Care Navigator and related features. These are designed exclusively for educational and informational purposes.
3. Medical Disclaimer
Galen Health does not provide medical advice, diagnosis, or treatment recommendations. The information is educational only and should not replace professional medical consultation. Users must consult their healthcare team before making medical decisions.
4. User Accounts
Users bear responsibility for keeping account credentials confidential and for all account activity. Any unauthorized use must be reported immediately to Galen Health.
5. Acceptable Use
You agree not to misuse the Services or help anyone else do so. Prohibited uses include unlawful purposes, harmful content distribution, and service interference.
6. Third-Party AI Processing
Galen uses AI technology provided by OpenAI to analyze your health information and generate personalized responses. By using the Services, you acknowledge and consent to the transmission of your data — including uploaded medical documents, health details, chat messages, and clinical data — to OpenAI via their secure API. OpenAI processes this data solely on our behalf and does not use it to train their models. For full details, see our Privacy Policy.
7. Intellectual Property
The Services, including all content, features, and functionality, are owned by Galen Health and are protected by copyright, trademark, and other intellectual property laws.
8. Limitation of Liability
To the fullest extent permitted by law, Galen Health shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services.
9. Changes to Terms
Terms may be updated periodically. Material changes are communicated by posting revised terms with an updated date on this page.
10. Contact
Questions about these Terms should be directed to contact@usegalen.com.